Guide Scams and phishing
How to spot a fake link before you click it
Only one part of a web address decides where a link really goes: the domain. Scammers hide it behind a familiar name at the start of the address, lookalike letters, link shorteners or a QR code. Here are six checks that take about a minute, and what to do if you're still not sure.
Key points
- The domain decides: the end of the part between "https://" and the next slash. Everything before it is a subdomain the scammer can name however they like.
- Warning signs: a swapped or lookalike letter, a different ending (.info instead of .com), an @ sign in the address, a bare IP address, a shortened link and pressure to act now.
- The padlock and https don't prove a site is genuine – only that the connection is encrypted. The FBI has warned about this since 2019.
- Not sure? Don't tap. Open the service in its app or by typing its address, check the link in our link checker, and report it – forward scam texts to 7726 in the UK and US.
Check 1: find the real domain
A web address looks like https://domain/path. Your browser always goes to the domain – the part between https:// and the next slash / – and what decides it is the end of that part (for example paypal.com). Anything in front of it is a subdomain, and whoever owns the domain can call it anything.
| Address | Where it really goes |
|---|---|
https://www.paypal.com/signin |
paypal.com – genuine |
https://paypal.com.account-review.example.com/ |
example.com – someone else's domain; "paypal.com" is just decoration at the front |
https://example.com/paypal.com/login |
example.com – the name only appears in the path after the slash |
Check 2: look for a lookalike name
Fake domains look right at first glance, not at second:
- A swapped or similar letter:
rninstead ofm,0instead ofo,linstead ofI. - A different ending:
.info,.netor.coinstead of the company's real one. - An extra word: something like
paypal-securityorbank-verifywith any ending. A company that ownspaypal.comdoesn't need a domain with a hyphen and an extra word. - Letters from another alphabet: Cyrillic has characters that look exactly like Latin "a", "p" or "o". You can't tell by eye – browsers sometimes show such a domain as
xn--…. Our link checker looks for these lookalikes.
Check 3: @ signs, IP addresses and long redirects
- An
@in the address: the browser treats everything before it as a username and goes to the domain after it (theuserinforule in RFC 3986).https://www.paypal.com@example.com/goes toexample.com. - A bare IP address instead of a name, such as
http://203.0.113.45/login– banks and delivery companies don't send links like that. - A long jumble with redirect parameters (
?url=…,?redirect=…) – the link may bounce through another server to wherever the scammer wants.
Check 4: shortened links and QR codes hide the destination
A link shortener (bit.ly, tinyurl.com and the like) and a QR code both hide the real address until you open it. Scammers rely on that:
- in December 2023 the US Federal Trade Commission warned that scammers stick their own QR codes over the ones on parking meters, and send QR codes by text and email with a story about a missed parcel, a problem with your account or "suspicious activity",
- according to the FTC, a QR code can lead to a fake login page or install malware that steals information.
What to do: your phone's camera usually shows the address before opening it – read the domain as in check 1. Paste a shortened link, or a photo of the QR code, into our link checker: your browser reads the QR code itself (the image never leaves your device), and when you click we check where the link ends up after every redirect. For tampered parking meter codes and "scan to get paid" tricks, see our guide to QR code scams.
Check 5: the padlock and https prove nothing
The padlock in the address bar only means the connection is encrypted, not that the site is genuine. Anyone can get a free certificate for their own domain, scammers included. Back in June 2019 the FBI's IC3 warned that criminals exploit people's trust in https and the lock icon, and advised not to trust a site just because it has one. The domain decides, not the icon.
Check 6: read the message, not just the link
A fake link almost always comes with a message designed to stop you thinking. The UK's National Cyber Security Centre lists five typical tricks:
- authority – it claims to be from your bank, a government department or another official body,
- urgency – "within 24 hours", "immediately", or you'll face a fine or a blocked account,
- emotion – fear, hope or curiosity,
- scarcity – tickets, money or a prize that's in short supply,
- current events – tax season, holidays, big news stories.
If a message ticks two or more of these and wants you to click, treat it as a scam until you've proved otherwise.
If you're still not sure
- Don't tap, and don't fill anything in.
- Copy the link (long-press → Copy link) and paste it into our link checker. You can paste the whole text or email – we pull the links out in your browser, and only the one you choose to check is sent to our server.
- For an email, our email header analyzer shows where it really came from.
- Report it: in the UK and the US, forward scam texts to 7726. The NCSC also explains how to report scam emails and websites in the UK. For a suspicious link, the link checker prepares a short report you can copy.
Already clicked?
- You only opened the page: close it and don't fill anything in. Don't open any downloaded file or app – delete it.
- You entered card details, a password or a one-time code: minutes matter – see Entered details on a phishing site: what to do now.
- The link promised more mailbox storage or an account verification: it was after your email password – see “Mailbox full” and “verify your account” scams.
- Someone then calls "from your bank": hang up and call the number on the back of your card, see A fake bank called me.
The most common fake links arrive in parcel delivery scam texts, in fake hotel messages about your booking, in fake Netflix “account on hold” messages and from fake online shops.
FAQ
The site has a padlock and https. Does that mean it's safe?
No. The padlock only means the connection between you and the server is encrypted. Anyone can get a free certificate for their own domain, scammers included. In 2019 the FBI explicitly warned people not to trust a website just because it has a lock icon or https.
How do I find out where a bit.ly link goes?
Don't open it. Paste it into our link checker: only that one address goes to our server, which follows the redirects and shows the domain the link ends up on, with a verdict.
The link starts with a company name I know. Can it still be fake?
Yes. In https://www.paypal.com.verify.example.com/ the real domain is example.com. What counts is the end of the part before the first slash, not the start.
I tapped the link but didn't enter anything. What now?
Close the page and don't fill anything in. If a file or app started downloading, don't open it and delete it. If you entered card details, a password or a one-time code, follow our guide on what to do after entering details on a phishing site.
Where do I report a fake link?
In the UK and the US you can forward a scam text to 7726. In the UK, the NCSC also explains how to report scam emails and websites. If you lost money, call your bank straight away.
Sources
- FBI IC3 – Cyber Actors Exploit 'Secure' Websites in Phishing Campaigns (10 June 2019)
- FTC – Scammers hide harmful links in QR codes to steal your information (6 December 2023)
- NCSC (UK) – Phishing scams: how to spot and report them
- NCSC (UK) – Report a scam text message
- FTC – How To Recognize and Report Spam Text Messages
- RFC 3986 – Uniform Resource Identifier: Generic Syntax (userinfo before the @ sign)
Spotted a mistake? Let us know and we will correct it openly.